IMPLEMENTATION OF CHATBOT AS A CUSTOMER SERVICE TO CMS WEBSITE FOR DEUTSCHER AKKSUERVICE

dc.contributor.author	Nadhir, Nazree
dc.contributor.author	Eng, Kho I
dc.contributor.author	Teckhaus, Dieter
dc.date.accessioned	2026-05-28T03:44:45Z
dc.date.issued	2024-07-25
dc.description.abstract	This research is intended to show how Chatbot can be implemented as a feature to help the firm can help make a firm efficient by a replacement for customer service. This research contains the information on what will be used inside the Chatbot, such as tools, software, plugins, or framework used in the development process for the Chatbot for the firm as a Customer Service. The type of Chatbot itself will be more to rule-based chatbots with the possibility of learning the context from the customers on the website. This will be integrated to the Deutscher Akkuservice website and also EproSafe as a side of the firm itself.
dc.identifier.uri	https://dspace-repository.sgu.ac.id/handle/123456789/249
dc.language.iso	en
dc.publisher	Swiss German University
dc.subject	Chatbot
dc.subject	Framework
dc.subject	Plugins
dc.subject	Tools
dc.subject	Firm
dc.title	IMPLEMENTATION OF CHATBOT AS A CUSTOMER SERVICE TO CMS WEBSITE FOR DEUTSCHER AKKSUERVICE
dc.type	Thesis